Welcome to the Refund and Returns Policy page of Nicole Ads Store. We want you to be completely satisfied with your purchase. Please review our policy below regarding refunds and returns:

1. Return Eligibility

Products are eligible for return within 30 days of receipt if they are unused, undamaged, and in their original packaging.

2. Refund Eligibility

Refunds are granted only for products that meet return criteria and are approved after inspection.

3. Non-Returnable Items

Certain products, such as custom or personalized items, may not be eligible for return unless defective or damaged.

4. Return Process

To initiate a return, contact us at support@nicoleads.store or call +1 619 438 9604 with your order details and reason for return.

5. Return Authorization

All returns require prior approval and a return authorization number, which will be provided upon request.

6. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.

7. Inspection of Returned Items

Returned products will be inspected upon receipt. Refunds are issued only if the item is in its original condition.

8. Refund Processing Time

Refunds are processed within 7-10 business days after receiving and inspecting the returned product.

9. Refund Method

Refunds will be issued to the original payment method used during purchase.

10. Damaged or Defective Items

If your product arrives damaged or defective, contact us immediately with photos for a replacement or full refund.

11. Cancellation Policy

Orders can be canceled within 24 hours of purchase for a full refund. Cancellations after this period may not be accepted.

12. Exchanges

Exchanges are available for defective or damaged products within the return period. Contact us for assistance.

13. Lost or Missing Items

If you do not receive your order or it is lost in transit, contact us promptly to resolve the issue.

14. Changes to Policy

We reserve the right to update this Refund and Returns Policy at any time. Continued use of our services confirms acceptance of any changes.

15. Contact Support

For questions about refunds or returns, contact us:

• Phone: +1 619 438 9604
• Email: support@nicoleads.store

Thank you for shopping with Nicole Ads Store. We are committed to ensuring your satisfaction and providing a smooth return and refund process.